Terms of Business
Any claims must be submitted within 7 (seven) calendar days of receipt of order. The order cannot be returned unless there is a fault which makes the item unfit for purpose. Our liability is limited to no more than the value of the goods supplied.
Payment is required prior to delivery. If we extend credit, late payment is charged at 2% above the Bank Base Rate calculated weekly. Any legal fees incurred through debt collection will be charged to the debtor. Title in merchandise does not pass until payment is received in full. If the order is cancelled, any fees incurred to the date of cancellation will be invoiced.
For custom printed orders you confirm by signing the order confirmation that you own or have been granted permission by the owner to use any intellectual property, artwork, logos, trademarks, etc. you provide to us. If you are purchasing branded water, you also confirm that you are not reselling the water. If you do plan to resell the water, please let us know upon placing the initial order, as there is additional legal information which must be added to the label.
We reserve the right to display or promote all goods produced for you within our sales literature and website. Buyers not agreeing to this must state so in writing immediately as we have no intention of trading off the values attributed to any client logo or brand for which we are producing goods, and naturally wish to maintain a good client relationship.
By placing an order with us, you agree to our Terms and conditions. We are governed by and constructed in accordance with English Law.